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Reservation Agent (Arabic Speaker)

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Description

Company Description:


Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.


Job Description:


As Reservations Officer you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.


Qualifications:



  • Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.

  • Understand the dynamics of the regional & local market, local competitors, and events of the destination.

  • Arabic Speaker is a must

More details

Name Description
Job Type Full-Time
Company Name Tivoli Hotels & Resorts
Job Level Entry-Level
Experience Required 1
Link To Apply Click Here to Apply

Ad details

Ad ID : 48
Al Wakrah,
1611 Views

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